How to disable the Windows 8 charms bar

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If you use Windows 8, you have probably become familiar with the thing called the Charms Bar.  Or at least you know what it is and where it resides (the right side of your screen).  When you put your cursor in the top right corner of the screen, the Charms Bar slides out from the [...] Read more »

Lost your volume icon? Here’s how to get it back

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Every once in a while I get a phone call from a frustrated computer user.  Their complaint?  The volume icon has disappeared!  Which means they can’t use the on-screen icon that normally allows them to raise or lower their speaker volume.  Where does it go?  And more importantly, how do you get it back? [...] Read more »

How to remove your private info from Word documents

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When you create a Word document, you know exactly what you are typing.  So, you are obviously in full control of what appears on the pages of that document.  But did you know that Word “hides” some information in the document that doesn’t actually appear as text on any of the pages?  And this might [...] Read more »

How to get back an accidentally closed browser tab

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You’re on the internet, maybe doing some research, and keeping track of a few different things in various tabs in your browser of choice (probably Chrome or Firefox, maybe even Internet Explorer).  You go to click on one of the tabs, and you accidentally click the little “X” at the right edge, and of course [...] Read more »

For computer security, you need these 3 things

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“What’s the best antivirus to use?”  It’s a question that I am asked on a pretty regular basis.  There are lots of choices out there, and everyone seems to have a different opinion.  In the end, of course, that’s all I can really offer – my opinion.  But it is based on lots of experience, [...] Read more »

What to do about the Heartbleed bug

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The Heartbleed bug has been in the news for about a week now so you have probably heard about it, even if you don’t know exactly what it is or what it means for you and your computer security.  Today we’ll break it down into simple terms, as well as some recommendations about what action [...] Read more »

How to uninstall a program that doesn’t want to leave

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If you have a program on your computer that you don’t want to have on it, what do you do?  You just uninstall it, right?  Sure sounds simple enough.  Just go to Control Panel, to the list of Programs, find it in the list and uninstall it.  That would be nice if it always worked [...] Read more »

A tool for avoiding accidental junk downloads

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I fix my clients’ computers just about every day.  I either do it remotely (which is what I prefer to do, since it is easier to schedule and more cost-effective for the client), or I do it in person.  If I physically do the repair, it is usually done here in my office.  But regardless [...] Read more »

How to skip the Windows 8 password

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One of the (several) things that people don’t like about Windows 8 is that it seems to force you to have a user account with a password just to log into your own computer.  Many home users don’t even want to bother with a Windows password because security is not really considered an issue.  Even [...] Read more »

Scary privacy video – and why I’m not worried

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There’s a video on YouTube that has been getting a lot of attention lately.  A few of my clients have sent me the link to watch it, because it seems to fit right in line with the kinds of topics I cover here in this blog and on my podcast; specifically, privacy and security. [...] Read more »

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