Case Study – identifying a phishing email

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I recently had a client forward an email to me. The email told her she had to confirm her agreement to the AOL Terms of Service, or she could no longer use her email account. She was concerned that her email would get cut off. She had nothing to worry about. The email she […] Read more »

How to free up space in your Google/Gmail account

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Well, it finally happened. I’m almost out of storage space on my Google/Gmail account.   I actually got this Google account back when the Gmail email service was first introduced, which was in 2004. So it’s taken me 15 years to almost fill it up. Google gives you 15 gb of storage space with […] Read more »

How to UN-hide your Windows 10 scroll bars

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I didn’t like Windows 10 when it first came out several years ago. I’m fine with it now, since it has improved a lot since then. But there’s still one thing I can’t stand – the way it hides the scroll bars. Fortunately, this is fixable. I think you’ll enjoy using Windows 10 more if […] Read more »

How to create a huge dummy Word document quickly

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Sometimes when you’re experimenting or learning how to do something in Microsoft Word, it helps to have a “dummy” document that has several pages of text to work with.   This came up recently with one of my long-term clients. In fact, this lady was probably one of my very first clients when I […] Read more »

How to read articles in Chrome with NO clutter

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Have you ever tried to read a serious article online, and you were just constantly distracted by the sidebars, the ads, and all the other “clutter” on the screen? Chrome has a secret “reader” mode to get rid of all that so you can focus on the content.   Most people don’t know about […] Read more »

Get a free app and help a blind person!

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I love it when technology actually helps someone in a practical way. Or in this case, it helps a LOT of people, and we all have the opportunity to participate.   There are an estimated 285 million people in the world who are visually impaired. And there are 39 million people who are actually […] Read more »

How to create a website shortcut in Chrome – EASY!

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If you have a website you visit regularly, there’s no easier way to get there than to have a shortcut icon right on your desktop. And Chrome makes it VERY easy to do that!   In the past, I would do this the “manual” way. That’s where you navigate to the website page where […] Read more »

How to fix Chrome displaying weird characters

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Today’s tip has to do with a weird thing that some users are seeing in Chrome. The text characters are missing some pieces and it just looks all weird (and even unreadable). Here’s how to fix it.   What we’re talking about today falls into a category I call a “niche tip”. This means […] Read more »

My policy on email attachments

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I find it pretty amazing that even after all this time, and all the alerts and warnings, and all the bad things that have happened…the scammers are still able to trick people into opening email attachments. If you follow my guideline about this, you won’t ever have a problem.   There are several ways […] Read more »

How to clear “Continue Watching” on Netflix

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Today we’re “sort of” veering away from a strictly computer-oriented tip (although what I’ll show you is done on the computer). This has to do with an annoyance I had with Netflix until I figured out how to solve it.   To illustrate the problem, I’ll give you a specific example from my usage. […] Read more »