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Recently a client called me in a panic, because he was in the middle of using his laptop and suddenly it shut off and now it wouldn’t boot up again. By all appearances, his laptop was just dead. Here’s how we handled it. I have to tell you, I really love using this […] Read more »
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Everyone seems to be in a panic about privacy these days. All the big companies want to know everything about you, and most people are reluctant to give up any more information than they really need to (with one exception – we willingly tell Facebook everything about ourselves). But when Google asks you for your […] Read more »
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Online scams are a huge problem, and it seems like they won’t be going away anytime soon. I recently had a client who almost got scammed and wasn’t even aware of it until I explained what happened. Laura contacted me about buying one of my refurbished laptops. Her laptop had been running really […] Read more »
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Had this come up with a client recently. His email inbox was constantly showing the wrong time for incoming emails. He could receive an email at 2 pm, and yet when he looked at that email, it would show that it arrived at 9 pm. In fact, he demonstrated the problem while he was here […] Read more »
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Recently, Facebook has been overrun with all kinds of warnings about hackers and viruses. I’ve gotten numerous direct Facebook messages from friends, alerting me of these problems and encouraging me to forward the same message to all of my contacts. I won’t be doing that. Here are a couple that I’ve received recently […] Read more »
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Chrome is great even if you just leave it alone and use it with the default settings. But I like to customize and “tweak” it a few different ways to make it even better. Basically what I’m describing here today is the process I go through when I’m setting up Chrome on a […] Read more »
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Microsoft Office is a group of programs, including Word, Excel, PowerPoint, Outlook and others. Most of the time these programs work fine, but occasionally they can misbehave. What a lot of people don’t know is that there’s a quick fix you should try before you call your computer tech for a repair. The […] Read more »
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Windows 10 has been out for almost 2 years now. If you’re still running Windows 7 or Windows 8.1, is it time for you to upgrade? Maybe. A little background first. If you’ve been reading this blog or listening to my podcast for the past couple of years or longer, you know that […] Read more »
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Now that most people have smart phones, and we all have a high-resolution camera with us at all times, there are new ways to use them popping up all the time. What we’re talking about today is a great example of that. Who would have thought that your cell phone could actually save someone’s life […] Read more »
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Think about when your internet connection isn’t working properly. Maybe you’re getting a “Page cannot be found” error, or your computer can’t find the wifi signal, or perhaps websites are just loading reeeaaallly slowly. If you call your internet provider, what’s the first thing they’ll tell you to do? Restart your modem and router. But […] Read more »
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