401 The value of a laptop cooling pad

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Image for 401 The value of a laptop cooling pad

I’m often surprised at how many laptop owners are not familiar with a cooling pad.

 
Laptops are great because they are portable (at least most are). Everything you need is right there in that thin, flat package. But that’s also a disadvantage – when all of the computer’s components are crammed into a very small, confined […] Read more »

400 Can’t open a file? Print it anyway

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Image for 400 Can’t open a file? Print it anyway

What happens when you need to see the content in a document, but it won’t open? In many cases, you can still print it.

 
This process applies to Word documents, but also to any other type of document – a NotePad text document, Excel spreadsheet, etc.
A client called me recently because his computer was not working […] Read more »

399 Office 365 is not all cloud-based

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Image for 399 Office 365 is not all cloud-based

I still sometimes hear people say, “I don’t want to get the Office 365 subscription, because I prefer to keep everything on my own computer, rather than on the cloud”. This is a common misconception.

 
I should say first that the actual name for this software now is Microsoft 365, even though I sometimes still call […] Read more »

398 Show your desktop screen with no icons

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Image for 398 Show your desktop screen with no icons

I have a few clients who prefer a very minimalist look for their computer. If you like that idea, it’s very easy to implement.

 
Sometimes I’ll get a “panic call” from a client because they think they’ve been “hacked” – because all of the icons on their desktop screen are gone. They weren’t actually hacked; they […] Read more »

397 Deleting many Outlook emails at the same time

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Sometimes when I see a client’s computer, I look at Outlook and see 15,000 or more emails in the inbox. And 12,000 have never even been opened. There’s a way to get rid of them efficiently.

 
Your Outlook inbox is not designed to efficiently store many thousands of emails. If you have emails you need to […] Read more »

396 Are solid state drives bulletproof? NO

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Image for 396 Are solid state drives bulletproof? NO

I often recommend upgrading from the old spinning hard disk drive to a solid state drive. A recent computer repair incident indicated that I should make sure everyone is crystal clear on this.

 
Here’s what I tell people:
The older drives are called spinning disk hard drives. There’s a circular platter inside that spins, and there’s an […] Read more »

395 How to force a computer to power off

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Image for 395 How to force a computer to power off

If your computer is frozen, there’s still a way for you to turn it off. This always works.

 
People call me fairly often with this puzzling situation.
The computer is locked up. Frozen. Moving the mouse or touchpad does not move the cursor. None of the keys on the keyboard seem to have any effect. So if […] Read more »

394 How to quickly change the font for a whole document

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Image for 394 How to quickly change the font for a whole document

What if you have a long document that was created in Word, and you want to change the font for the whole thing? That’s actually something that can be done pretty quickly.

 
So here you are, you’ve typed up your research paper and it’s 10 pages long. Or maybe you’ve written a whole book, and your […] Read more »

393 Don’t skip this important part of the backup process

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Image for 393 Don’t skip this important part of the backup process

If you do the overnight backup to a portable drive (the process I recommend), make sure you don’t skip this one important step!

I’ve set this up for hundreds of my clients. And I use the same software and process myself. The program is called Macrium Reflect, and it’s free for personal use. It takes some […] Read more »

392 No more agreeing without reading?

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Image for 392 No more agreeing without reading?

Have you ever clicked “I agree” on your computer without actually reading the long Terms of Service document you’re agreeing to? That may be changing.

 
Think about it. If you were in some kind of situation in real life, and you were handed a document and told to sign it, would you just sign without reading […] Read more »