Some of you will already be somewhat familiar with this week’s topic. When I first started doing computer repair and instruction by remote access, the program I used was LogMeIn (www.logmein.com). I use a different program now for when I access a customer’s computer remotely, but I do still use LogMeIn when I need to access my office computer from home (or vice versa).
When you first set up your account for the free version, you will automatically get a 30-day trial of the paid version – that has some extra features that you probably don’t really need (such as remote sound and remote printing). After 30 days, you will just automatically revert to the free version.
Let’s say you want to be able to access your work computer from your home. You would need to set up an account for your work computer, and download the software. It’s an easy installation, just like installing a game or any other simple program.
When the installation is completed, restart your computer and look in the system tray (lower right corner of the screen). You should see the Log Me In icon there. It looks like a gray box with little blue circles in it:
Now, all you have to do is go home and get on your home computer. Go to www.logmein.com and log in to your account with the user name and password you created. You should see your computer listed there as a clickable link with the name you assigned to it (I call mine “Scottworkpc”). Click that link and enter the computer code that you created in the installation process, and then click “Remote Control”, and you will see your work computer’s desktop screen just like you were sitting there at your desk.
As you use it, you will notice that there is a slight lag in processing time, but overall it is virtually the same as being there. Very handy when you need it. If you have heard the ads for “Go to Meeting”, this is the same thing – except GoToMeeting.com is a free trial then about $45 per month. I prefer free.
This week’s video is a prank on some customers in a restaurant: