Archive for ‘email

Your email actually DID get hacked? You need to change more than just your password

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Last week we talked about the fact that even though it might appear that your email got hacked, it probably didn’t. In most cases it’s just a spammer using your email as the “From” address. But what about when your email actually DOES get hacked into – meaning some malicious person has gotten into your […] Read more »

Help – my email got hacked! No, it probably didn’t

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A few times each month, I’ll get a phone call or an email from someone who thinks their email account has gotten hacked into. And why do they think that? Because their inbox is filling up with emails that are bouncing back, that say “This email message could not be delivered”. They might get a […] Read more »

Questions that seem to have no answer

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I have 3 mysterious questions for you this week. Don’t worry, there will be a computer-related tip before we’re done here.   Mystery number 1: Why can’t I add simple numbers in my head? This is just a simple addition problem. But you cannot use a calculator or a pencil and paper. This must […] Read more »

How to back up Outlook email and contacts

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Microsoft Outlook is one of the most popular email programs in use today. I ‘ve been using it for years and I like it. Yes, it’s a little quirky at times but overall it’s pretty reliable and has a lot of great features. However, one of the things not included in Outlook is an easy […] Read more »

What’s the difference between POP and IMAP?

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If you use Outlook, Windows Live Mail, Thunderbird or some other email software on your computer, this is something you (or your tech) has dealt with. When you set up a new email account, one of the questions is whether or not you want the email protocol to be POP or IMAP. What’s the difference […] Read more »

Is your email address just a TEMPORARY one?

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What if I told you I would give you an email account, and it’s all yours to use.  You can use it for personal or business email or whatever you want.  There’s only one catch: you can only have it temporarily.  At some undetermined point in the future, your access to that email account would […] Read more »

5 ways the hackers and scammers try to trick you

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Over the past few weeks, I have had several clients get tricked by scammers.  This resulted in malware or even some nasty viruses being installed on their computers.  It’s often hard to track back to exactly what happened that caused the problem, but in some cases it can be obvious.  Today I’m going to show […] Read more »

Send a Gmail email by mistake? Quick, grab it back!

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Have you ever had that sick feeling, right after you click the “Send” button on an email… when you immediately wish you had not sent that message?  It might be an angry or impulsive response to your boss, your spouse, or a friend – but as soon as you sent it, you wish you could […] Read more »

How to go back to the old Gmail inbox display

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Not too long ago, Gmail made a change in the way they display your email.  Instead of just having all of your new mail come into the Inbox, they divided the Inbox into a few categories: Priority, Social, Promotions, Updates. At first use, I didn’t like it.  But my dislike was not really based […] Read more »

Find lost photos in your old emails – NOT RECOMMENDED

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I’ve had my primary Gmail account since early 2004, when it was first introduced by Google for beta testing.  Back then, you couldn’t just sign up for it – you had to be invited.  And when you created your account, you were given a certain number of invites that you could send out to your […] Read more »