Chrome has a nice horizontal toolbar where you can bookmark your most commonly-accessed websites. What do you do when that toolbar disappears?
For some people, this is a Chrome feature that they’ve probably never seen because they never turned it on. For others, it might be something you use all the time, but suddenly it’s just […] Read more »
You just got a brand new portable/external drive to back up your important computer files. Do you know the first thing you should do with it?
What a lot of people do is just take it out of the package, and plug it in to their computer. Then a window pops up asking them to run […] Read more »
I’m often surprised at how many laptop owners are not familiar with a cooling pad.
Laptops are great because they are portable (at least most are). Everything you need is right there in that thin, flat package. But that’s also a disadvantage – when all of the computer’s components are crammed into a very small, confined […] Read more »
What happens when you need to see the content in a document, but it won’t open? In many cases, you can still print it.
This process applies to Word documents, but also to any other type of document – a NotePad text document, Excel spreadsheet, etc.
A client called me recently because his computer was not working […] Read more »
I still sometimes hear people say, “I don’t want to get the Office 365 subscription, because I prefer to keep everything on my own computer, rather than on the cloud”. This is a common misconception.
I should say first that the actual name for this software now is Microsoft 365, even though I sometimes still call […] Read more »
I have a few clients who prefer a very minimalist look for their computer. If you like that idea, it’s very easy to implement.
Sometimes I’ll get a “panic call” from a client because they think they’ve been “hacked” – because all of the icons on their desktop screen are gone. They weren’t actually hacked; they […] Read more »
Sometimes when I see a client’s computer, I look at Outlook and see 15,000 or more emails in the inbox. And 12,000 have never even been opened. There’s a way to get rid of them efficiently.
Your Outlook inbox is not designed to efficiently store many thousands of emails. If you have emails you need to […] Read more »
I often recommend upgrading from the old spinning hard disk drive to a solid state drive. A recent computer repair incident indicated that I should make sure everyone is crystal clear on this.
Here’s what I tell people:
The older drives are called spinning disk hard drives. There’s a circular platter inside that spins, and there’s an […] Read more »
If your computer is frozen, there’s still a way for you to turn it off. This always works.
People call me fairly often with this puzzling situation.
The computer is locked up. Frozen. Moving the mouse or touchpad does not move the cursor. None of the keys on the keyboard seem to have any effect. So if […] Read more »
What if you have a long document that was created in Word, and you want to change the font for the whole thing? That’s actually something that can be done pretty quickly.
So here you are, you’ve typed up your research paper and it’s 10 pages long. Or maybe you’ve written a whole book, and your […] Read more »
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